Terms & Conditions

General Terms and Conditions (GTC)

1. Scope of Application

These General Terms and Conditions (GTC) apply to all services provided by Luzerner Taxi & Transporte GmbH. By booking a taxi or using our services, you accept these terms.

2. Services

We offer passenger transport, airport transfers, and customized transport services. The availability and execution of our services are subject to our operational capacities.

3. Booking and Cancellation

Bookings can be made by phone, through our website, or by email. Cancellations are free of charge up to 24 hours before the scheduled ride. For later cancellations or no-shows, a fee may be charged.

4. Prices and Payment Terms

Our prices can be found on our website or will be provided upon request. Payments can be made in cash, by credit card, or via digital payment methods.

5. Liability

Luzerner Taxi & Transporte GmbH accepts no liability for delays due to traffic conditions, weather, or other unforeseeable circumstances. Passengers are liable for damages caused by their own improper behavior.

6. Passenger Obligations

Passengers are required to follow the driver's instructions and comply with applicable safety regulations. Abusive behavior may result in exclusion from transport.

7. Data Protection

Information on the processing of personal data can be found in our Privacy Policy.

8. Changes to the GTC

We reserve the right to amend these GTC at any time. Changes will be published on our website and become effective upon publication.

9. Jurisdiction and Applicable Law

Only Swiss law applies. The place of jurisdiction is Lucerne, Switzerland.

10. Contact

If you have any questions regarding these GTC, you can contact us at any time:

Luzerner Taxi & Transporte GmbH

Chörbli 1, 6020 Emmenbrücke, Luzern, Schweiz

E-Mail: info@luzerner-taxi.ch

Phone: +41 41 558 89 89

Last updated: 2025